Contact Us
Have a question, found a broken link, or want to suggest something? We read every message. Pick the right category below so we can get back to you faster.
Response Times
|
Type of Message |
Expected Response |
|
General question |
Within 2 business days |
|
Broken download link |
Within 24 hours |
|
Content correction request |
Within 2 business days |
|
Privacy or data request |
Within 30 days (as required by law) |
|
DMCA or copyright notice |
Within 5 business days |
|
Collaboration or partnership |
Within 5 business days |
What We Can Help With
Broken or Outdated Download Links
If a download link on any page is not working, leads to the wrong file, or the file size does not match what is listed, let us know. Include the page URL and the link that is not working. We check and update these as quickly as possible.
Content Corrections
If you spot incorrect information — a wrong character stat, an outdated version number, a wrong position listed for a character — tell us. Include the page, the section, and what the correct information is. We verify and update within 2 business days.
General Questions About The Spike MOD APK
We can help with questions about installation, compatibility, version differences, and game mechanics covered on this site. We cannot help with issues inside the game itself — for that, contact SUNCYAN directly at support@suncyan.com.
Privacy and Data Requests
To exercise any rights under our Privacy Policy — access, correction, deletion, or opt-out — email us with the subject line “Privacy Request”. We will respond within 30 days as required by applicable privacy law.
DMCA and Copyright Notices
If you believe any content on this site infringes your copyright, contact us with the subject line “DMCA Notice”. Include a description of the copyrighted work, the URL where it appears on our site, and your contact details. We will investigate and respond within 5 business days.
Collaboration and Partnerships
If you want to discuss content collaboration, link exchanges, or other partnerships related to The Spike game community, use the subject line “Collaboration” in your email. We review all proposals but cannot guarantee a response to every one.
What We Cannot Help With
We are an independent information site. We are not affiliated with SUNCYAN, Daerisoft, Google, or Apple. We cannot help with the following:
- In-game bugs, crashes, or account issues — contact SUNCYAN at support@suncyan.com
- Google Play account issues — contact Google Play support directly
- Account bans from using mod APKs — this is a SUNCYAN enforcement matter
- Refund requests for in-app purchases — contact Google Play or Apple App Store
- Requests to host or distribute APK files — we do not host any files
Send Us a Message
Fill in the form below or email us directly at the address shown. All fields are required.
|
Form Field |
Type |
Notes |
|
Your Name |
Text input |
Required |
|
Email Address |
Email input |
Required — we reply to this address |
|
Subject |
Dropdown |
Select from: General Question / Broken Link / Content Correction / Privacy Request / DMCA Notice / Collaboration / Other |
|
Message |
Textarea |
Required — minimum 20 characters |
|
Send Button |
Submit |
Label: Send Message — color: #E8420F (orange) |
We do not share your email address with any third party. It is used only to reply to your message. See our Privacy Policy for full details.
Prefer Email Directly?
You can also reach us by email without using the form:
Email: [zeetech1985@gmail.com]
Include your subject type at the start of the email subject line (e.g. “Broken Link:” or “Content Correction:”) so we can route it to the right person immediately.
Community Channels
For faster answers from other players, the game’s community is active and knowledgeable:
|
Platform |
What You Will Find |
|
Reddit — r/thespikegame |
Player discussions, team builds, patch reactions, event strategies |
|
Discord |
Real-time chat, character tier debates, version comparisons |
|
SUNCYAN Official |
Game updates, event announcements, bug reports — support@suncyan.com |
Community members often answer gameplay questions faster than any website. For game-specific questions, r/thespikegame is the best starting point.
